Testimonials

What our clients say

Artisan Electrics (Cambridge) Ltd
5.0
Based on 191 reviews
powered by Google
Kevin Kendle
Kevin Kendle
11:14 15 Jul 22
I recently had an EV charge point installed at two different properties by Artisan Electrics. I discovered them from their excellent YouTube videos, where I learned all I needed to know about EV charge points from one single video!One of the EV charge points was located outside their normal working area, in North Norfolk, but as I was having two installations carried out by them, Artisan Electrics very kindly agreed to cover the second one, outside their normal area.Lee and Luke carried out both my installations, and I can't praise them highly enough. They were both friendly, polite and obviously extremely capable in their field. They were punctual, hardworking, and able to deal with unforeseen issues readily. I am delighted with both installations!Artisan Electrics are towards the higher end of the pricing scale, but the service you get is second to none. Right from initial contact, Chloe on the admin side of things was extremely helpful and kept me updated with any news. So to... summarise, don't hesitate to use Artisan Electrics - I recommend them wholeheartedly!Kevinread more
Darren Teagles
Darren Teagles
19:54 26 May 22
I cannot recommend Artisan Electrics enough, they are THE best tradespeople I have ever had at my property. On time, courteous, professional and happy to discuss any aspect of the work they are doing.
Fernando Pinho
Fernando Pinho
20:17 25 May 22
I can't praise enough how fantastic this company is. Extremely professional, on time, on budget, and a fantastic end result. Stop searching and hire them!
James Tomkins
James Tomkins
08:40 22 May 22
Really pleased with the workmanship. Went above and beyond in making sure the installation was all done to a professional standard.
Leonard Evans
Leonard Evans
15:52 30 Apr 22
Special recognition to both John & Reuben for a first rate job they did. They supplied and fitted an EV charger, replaced my very old consumer unit and fitted an external double socket. I could not be more pleased with the finished work. Artisan Electrics we’re a pleasure to deal with from initial contact through to work completion. I will definitely be using again.
Frances Miller
Frances Miller
12:10 28 Apr 22
Artisan were recommended by our son. They were helpful, and made good recommendations for ways to meet our needs. The workmen were on time, courteous, and professional. When we had a follow-up issue they explained the remedy to the issue, and again did the work in a timely and professional manner.
Adam Barton
Adam Barton
06:44 14 Apr 22
Very professional and excellent quality installation. John and Reuben were very focused and I can really see how you have such a high reputation with quality staff like that. Very pleased with the result and will definitely use you for any more work without hesitation. Highly recommended.
William Stoye
William Stoye
13:40 08 Apr 22
Artisan were very skilled and systematic at diagnosing and fixing some tricky wiring problems in my house. Everyone there was extremely helpful and they took the time to explain to me the tests they did, what they learned, what they had changed. Cannot recommend them highly enough.
M
M
17:56 31 Mar 22
Difficult work was carried out with great care. These were invisible improvements of a 300 year old property and installing a charger in the garage via digging up the driveway. Very impressive and perfect.
AmosMoses777
AmosMoses777
08:13 31 Mar 22
Lee fished a cable through about 6m of ceiling void using only holes which were already there (from light fittings). No patching the plasterboard required. Couldn't be happier with the result.Whole process, first contact --> Invoice was smooth.
John Smith
John Smith
10:15 30 Mar 22
Very professional company. Electrician was on time explained what he was going to do and his work was very neat and tidy. Completed the government grant details after installation which was very efficient. Would definitely recommend.
Daniel Pope
Daniel Pope
19:47 17 Mar 22
3rd visit from Cory and the team. Excellent service and attention to detail as always. I wouldn’t hesitate in recommending Artisan Electrics. Very pleased.
Karen L
Karen L
14:54 08 Mar 22
Highly Recommend Artisan Electrics! Installed addition consumer unit, surge protector and Hypervolt EV point super quick but also kept to higher quality of workmanship and professionalism. Also communication with the team has been super customer service. Will be certainly be requesting other electrical jobs around the home to be carried out by Artisans. Thanks all!
Paul Bragg
Paul Bragg
12:31 21 Feb 22
Great people to do business with. They did great tidy work and we are very happy with their work.
Nick Jeffreys
Nick Jeffreys
17:30 08 Feb 22
Incredible service start to finish, perfect comms all the way through but most importantly the quality of work and care taken is just unbelievable. The team literally spent two hours running an EV charger wire through a cavity as it would look tidier even when I said as it was proving so hard I didn't mind it going down the inside of the garage wall. If they had an idea of how to give me a better solution they would talk me through it and then change the planned work. In a full week on site it just shone through that every member of the team naturally cared about doing a perfect job from bog things to little things -very very very impressed. I just wish they did solar as well! Huge thank you to Lee, Luke and Ruben.
Richard Nuttall
Richard Nuttall
10:50 01 Feb 22
Good quality car charger installation from a professional team. They turned up on time, found good routes for cables, minimal impact and clean and tidy result. Charger not used with a real car yet, still waiting delivery, but the testing worked OK, and quick follow up with the certificates, etc.Great job.
Mark Rosindell
Mark Rosindell
09:20 31 Jan 22
From my first inquiry to completion of the job the Artisan team was responsive, professional and friendly in their manner and approach. On the day of the actual install Cory and Ruben arrived exactly on time. I requested a certain cable run which Cory happily took on board and continued to to complete a very neat and tidy job. The whole team are a credit to the business. Very pleased with the outcome and would recommend these guys with no hesitation.
Daniel Holt
Daniel Holt
10:18 30 Jan 22
Artisan completed an EV charger after a painful experience with having a quote done and installing the charger. After months of waiting, Jordan reattended to commission the charger and once again the charger has failed. Artisan have repeatedly dismissed any responsibility and i’ve spent hours chasing and dealing with mistakes made by them.I have now instructed a more “competent” electrician to complete the work. I wont be using Artisan again and will not recommend them. If your happy for a substandard install and aftercare, then Artisan should be your first choice!
Stephen Hood
Stephen Hood
12:32 27 Jan 22
Artisan did an amazing job installing the four EV charging points we required. The new installation looks tidy and neat, and will continue to serve us long-term for our Electric Vehicle fleet.
Bhupinder Singh
Bhupinder Singh
11:09 24 Dec 21
I found Artisan via their YouTube channel. Jordan and Lee installed a Hypervolt 2 EV charger for me. I have been so impressed with not only the quality of work but the whole smooth process from my initial enquiry to final install. They both worked into the late (dark) evening to ensure my job was successfully completed before Christmas. Also a big thank you to Erica and Louise, the office team. I highly recommend Artisan and will be using them for all my future electrical projects.
Paul Gatland
Paul Gatland
16:39 19 Nov 21
The experience of dealing with Artisan Electrics to supply and install an electric vehicle home charger was faultless. The ordering process was straight forward and Jordan confirmed my decision to select the Hypervolt Home 2.0 as the charger that best met my requirements.On the day of installation, Lee arrived at the agreed time and was a credit to Atrisan. Apart from doing a very professional installation, he was courteous, a pleasure to deal with and took real pride in his work.I would absolutely recommend Artisan Electrics
DontSkip Pudding
DontSkip Pudding
20:22 09 Nov 21
If only every company I deal with are as professional & efficient as Artisan! I found them via their YT content which was very informative and helpful. Thanks to Artisan I learnt a lot about EV chargers and the changes I needed to make to my homes existing electrical setup. Given this I felt it was only right & proper that they installed my EV charger (honour the source). Throughout the process they were helpful and really fast to respond to questions. Don't cheap out on something like an EV charging point...drop an email to Artisan and get a quality job done.
Paul Thornthwaite
Paul Thornthwaite
16:44 29 Oct 21
The team at Artisan Electrics were professional, polite and knowledgeable throughout the whole process.After discussing the work, quoting and arranging site visits they performed a EICR inspection then returned to replace our consumer unit and consolidate other boxes. At the same time they also fitted a new EV charger integrated with our solar installation.I would not hesitate to recommend them.
Tyler Faust
Tyler Faust
17:43 26 Oct 21
Contracted Artisan Electrics for a required cable installation to run to our garden for a new sauna installation. Fantastic service, communication, professionalism and overall quality of craftsmanship. Dan helped get our quote sorted and Chris did the installation. Could not be more satisfied with their work. Would highly recommend Artisan, and we'll likely work with them again for any future electrical requirements.
Marlis Horgan
Marlis Horgan
13:01 09 Oct 21
This is the second time I have used Artisan and I am very happy with their work. Prompt and professional, they do excellent work. Both Jordan and Dan are cheerful and happy to discuss the work. I will use them again.
Matthew Percival
Matthew Percival
11:33 29 Sep 21
Found through their youtube page and booked in for a Hypervolt to be installed after seeing it in use on the channel.Can't fault the work that was done. They managed to hide most of the cable through existing trunking on the house and behind the stones which left a clean look and Lee answered any questions and concerns I had as well!Overall great work done and extremely nice people that work for Artisan!
Daniel Crease
Daniel Crease
14:54 22 Sep 21
They promised a great service and they delivered it. Really friendly and professional help throughout the process of buying and installing an EV charger. Genuine pride in making the work look as good as it can but perhaps more importantly, on making it safe. Would (and will) happily use in future.
Emrah Elmasli
Emrah Elmasli
16:29 20 Sep 21
Such professional work! Cory was great to work with and carried out a very smooth installation of my new EV charger. I will definitely use their services again.
Giannina Bartlett
Giannina Bartlett
06:20 10 Sep 21
I had some PAT testing done. The job itself and the associated admin were efficient and timely, the office staff and electrician were polite, straightforward and helpful. Highly recommended.
Rob Routledge
Rob Routledge
12:36 07 Sep 21
Jordan and his team are all very professional and helpful. Did a terrific job of installing our Zappi charger. Lee did a very neat and tidy installation, routing cables very carefully. Every one turned up on time and were a pleasure to deal with. Their YouTube videos were very helpful in deciding what we needed and getting together the information needed for Jordan to prepare his quote.All in all I’m very happy to recommend their services.
Neil King
Neil King
10:32 21 Aug 21
What can I say. Jordan and his team at Artisan have done an outstanding job for us. Getting a quote from them and booking an appointment was straightforward with fantastic communication and updates. They arrived for the three jobs they've done for us on time as promised and the jobs they've done have all been immaculate. Could not recommend them more strongly.
Robert McQueen
Robert McQueen
20:18 18 Aug 21
I've had Jordan, Andy, Cory and Lee from Artisan over for several jobs over the past year to do some fault-finding and an EICR, new consumer units, replacing/fitting a few lights, switches & sockets, an outdoor security camera install, smart under-floor heating controllers, etc. Each time they've been easy to get hold of, communicated well, on-time, polite, tidy and generally very helpful. As you can see I'm happy to use them again and gladly recommend them.
Hugh Murray
Hugh Murray
14:24 08 Aug 21
Artisan did a nice job for us. This was a tricky installation because the cables had to be run underground for thirty metres or so to a remote location on a wall where we park our cars. They installed an Andersen charge point for our Tesla Model 3 and, because of the distance from the house, they had to install an external repeater for the Wi-Fi so that we could communicate with both the car and the charger. The crew were pleasant and fun to work with and were very professional. The dog checked them out when they arrived and declared them to be OK.
Alan Fournier
Alan Fournier
14:43 20 Jul 21
Both Andrew (who did the original installation) and Jordan (who came and adjusted the Zappi to better suit my car) were professional, efficient and polite. All round excellent service.
Bob Meadows
Bob Meadows
08:25 06 Jul 21
Engaged Artisan Electrics for a multi-phase project which will end up with Solar, battery, EV charger, new consumer unit, replacement smoke/CO alarms and full EICR. EICR, Smoke/CO and upgraded consumer unit now completed. Cory led the team in the work and they are polite, clean, respectful, neat & tidy, trustworthy and communicative. We are looking forward to the next phase and eventually in about 5 months the solar installation. Nothing negative to say and would recommend to any homeowner who wants confidence in their electricity installation safety. Nice job Artisan Electrics.
Olaf Willoughby
Olaf Willoughby
13:32 16 Jun 21
Outstanding attention to quality and detail. A thoroughly professional team tackled a difficult project involving updating significant amounts of old wiring, consumer units and installing an EV charger. I was kept informed of all key decisions. Highly recommended.
Mark Johnson
Mark Johnson
08:02 27 May 21
Very impressed by the way Cory searched for the best way of hiding the cables to the charger rather than the taking the easiest and quickest option. Very professional in approach, but also friendly and was great to see how he tidied and cleared everything up before he left. An excellent job all-round and would recommend to others.
Allen Castro
Allen Castro
11:56 19 May 21
From the moment I contacted Jordan and the team I felt like the company cared for their customers. The process of getting a quote to having the installation certificate issued has been a pleasure to deal with. They contacted me the week before the install to make sure everything was still ok . The day of the install i go a text to apologies they were running 5 minutes late. Corey was polite and took care of my property like it was his home, He checked to make sure what he was going to do was as we wanted. Cleaned up as he went along and made sure he did not impact the neighbours in any way. The invoice was as expected and made easy to pay for by credit card online. Not sure I have dealt with a more professional Electricians before. Incredible job thank you
Mark Ward
Mark Ward
14:58 12 May 21
Could not recommend Artisan Electrics highly enough. From quotation to completion they provide a friendly professional service. Their knowledge and experience is clear with great suggestions on how to achieve the best suited installation. Would happily use agin for other electrical work
Kieron Morris
Kieron Morris
15:35 01 May 21
I recently purchased some new smart-switches and Cory from Artisan Electrics came to install them alongside some deeper boxes. Cory was highly proffessional, answered my never ending supply of questions, and did an absolutely cracking job. Would recommend Artisan Electrics to anyone that needs very competent electricians in the Cambridgeshire area - not that they need my recommendation, their YouTube channel speaks for itself!
John Else
John Else
11:21 05 Apr 21
Really pleased with the new consumer unit and outdoor power supply installed by Andrew from Artisan Electrics. All communication was professional and efficient, and it's clear they take pride in what they do - a couple of previously messy bits of wiring could have been left as they were, but were tidied up at no extra cost.I wouldn't hesitate to recommend Artisan or use their services again.
James whitworth
James whitworth
15:06 21 Mar 21
Installation of heavy light fitting. Good communication from all the team. Engineer was friendly and consulted me on various choices to made regarding the job. Work finished in good time and was of good quality
Clive Redding
Clive Redding
12:11 15 Mar 21
Dan, from Artisan, completed some power socket and light fitting changes/installation along with a full test of all our circuits. It was a pleasure to deal with someone so personable and incredibly tidy, which hasn’t always been my experience with some of the trades. Brilliant work and highly recommended.
Ross Martyn
Ross Martyn
16:56 14 Mar 21
Fortunate to have Cory install my Tesla wall connector last week. Everything was explained in detail and he was happy to answer my 100 questions about the installation and other considerations for my electrical setup for the future. Took his time and did a very tidy job and left the place spotlessBooking and invoicing procedure all professional and easy.Based on this experience I would highly recommend Artisan Electrics.
Philip Crown
Philip Crown
17:32 02 Mar 21
I experienced great customer service from start to finish with my EV home install. The guys were punctual, respectful, really efficient and I cannot praise them highly enough. I would definitely use Artisan Electrics again with the certain knowledge they’d do a great job.
David Sales
David Sales
07:26 28 Feb 21
Artisan Electrics are superb. We had an urgent, complex job in a listed building needing renovation. From the moment we called them with the enquiry they were helpful, supportive and responsive. They arrived on site to make the property electrically safe, within 2 hours of us taking ownership and stayed for 4 hours until the job was done, providing advice and reassurance throughout. Amazing service, highly recommended.
Arunkumar Pandian
Arunkumar Pandian
18:17 04 Feb 21
Chris from Artisan Electrics installed new LED lights in our living room and study room as well as replacement of a pendant light in the kitchen. I have to say that he did an amazing job and was very friendly. We are very happy with the quality of his work and would highly recommend this company !
Pilgrim Beart
Pilgrim Beart
20:06 14 Jan 21
Contacted Artisan needing diagnosis of repeated ground fault trips. They did a comprehensive job of diagnosis (measuring and injecting ground faults using the proper kit) which revealed that we needed to upgrade the whole consumer unit. They then scheduled this and completed it in a day, as promised, to a very high standard. They returned another day to complete full circuit testing of the whole house. Very impressed with their knowledge and attitude.
Lu C
Lu C
18:17 20 Dec 20
I had a really smooth experience with Artisan Electrics, with electrical work in my flat (socket upgrades, minor repairs, etc). They are extremely professional and communicative. Not a speck of dust left behind either! Would not hesitate to use their services again.
Reinhard Bardenbacher
Reinhard Bardenbacher
21:16 19 Dec 20
Artisan Electrics fitted my Zappi charger in November, and I was very impressed with their work , so I asked for the addition of a CT ( current transformer ) to compliment MyEnergi app after I had solar panels installed. As before, I am very pleased with their work and consultation. I can highly recommend them. It is obvious that they love what they are doing and take pride in their work. Top guys!
Ishmail Badr
Ishmail Badr
20:14 11 Dec 20
The service was exceptionally professional from start to finish. The quotation for the work was provided very quickly and it was easily to get questions answered in advance of the work. The electrician was bang on time each day and did the work to a very high standard. He was courteous, tidy and pleasant. I did not get other quotes, so can't comment on the value of the service, but I am very happy indeed with the work performed.
Alan Clarke
Alan Clarke
17:04 04 Dec 20
Very good job, very clean and no mess, explained everything required. Very busy but made aware of when they would be available and turned up when they said they wood. Recommended.
Andy Yates
Andy Yates
11:19 19 Oct 20
Artisan Electrics provided an excellent service as we remodelled our garage into a utility space. They were always on time, great communication and the quality of work was excellent. They are a company you can trust
Mark Wait
Mark Wait
07:15 18 Oct 20
First class service. I asked them to replace an electric shower which they did quickly and efficiently. The young man who did the job is a credit to his company. MKW.
Sukh Ghatoura
Sukh Ghatoura
22:00 07 Oct 20
After seeing the great workmanship from Jordan in the YouTube channel, I did not hesitate to book Artisan Electrics at all. I couldn't find any one else that had as much passion for what they do. The end result of the Zappi EV charger installation was very professional and tidy. I highly recommend these guys for all your electrical needs!
Hildo Krook
Hildo Krook
08:36 06 Oct 20
Rating should be a 9! Excellent explanation in his youtube films.
John Ross
John Ross
12:53 24 Sep 20
Love watching Jordan working. His YT videos are interesting to watch and I love that he takes pride in his work by having it all wired nearly. Very professional outlook and good business ethics.
Frances Wiseman
Frances Wiseman
19:11 13 Sep 20
Great service, thanks so much for your quick helping getting our wiring issue sorted out.
Carl Jones
Carl Jones
19:32 09 Sep 20
Jordan did a splendid job installing my zappi car charger. Dead on time everything was as described and quoted. The work was done to an exceptional standard and the material used are also of an extremely high quality. If like me you worry about what you are going to get you can watch his you tube channel and get a flavor of the quality of his work, for me this really put my mind at rest. The level of detail and neatness is staggering and a breath of fresh air. With Artisan Electrics you really do get what you pay for, a high-quality professional installation I can’t recommend Jordan enough. Thank you!
Mark Hagger
Mark Hagger
16:28 14 Jul 20
Arrived exactly on time, friendly, highly competent and professional and did exactly what I needed. Extremely neat and tidy job. Highly recommended.
Peter Adlington
Peter Adlington
09:44 18 Apr 18
We are very happy with the quality of the work done, which was to replace an original 1962 fuse box and a separate newer one with an all metal 17th Edition consumer unit, plus carrying out the required safety check. All done very tidily in a day.
See All Reviews